70-271 Study Guide

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Table of Contents for the 70-271 Study Guide from Pass-Guaranteed.com:

(Keep in mind that each chapter below includes multiple subsections.)

1. Introduction to Desktop Support
2. Installing Windows XP
3. Supporting Local Users and Groups
4. Supporting the Windows Desktop
5. Supporting Windows XP File and Folder Access
6. Installing and Managing Hardware
7. Supporting Display Devices, I/O Devices and ACPI
8. Supporting Storage Devices in Windows XP
9. Managing Local and Network Printers
10. Supporting Network Connectivity
11. Supporting Internet Explorer in Windows XP
12. Monitoring System Performance in Windows XP